Utility scams in this age of AI: How to spot and avoid fraud

Someone calls claiming to be from your utility company. They say your service will be cut off if you don’t pay them immediately. Real utility companies don’t do this, but scammers want to scare you into paying before you have time to confirm what they’re telling you. Scammers are now using Artificial Intelligence (AI) to craft frauds that are difficult for consumers to detect. Learn how to protect yourself.

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